Shipping policy
Shipping Policy
Last Updated: September 20, 2026
Thank you for shopping with us! We want to make your order experience as simple and transparent as possible. Please review the information below regarding our shipping process.
Processing Time
Orders are typically processed within 1–3 business days after your purchase is completed.
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information when available.
Please note that orders are not processed or shipped on weekends or holidays.
Shipping Times
Estimated delivery times are:
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Standard Shipping: 5–15 business days
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Express Shipping: 3–7 business days, where available
Delivery times are estimates and may vary depending on your location, shipping carrier, customs processing, weather, or other circumstances outside of our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on your order and delivery location.
From time to time, we may offer free shipping promotions. Any applicable promotions will be clearly displayed on our website or at checkout.
Order Tracking
Once your order has shipped, you may receive a tracking number by email.
Please allow 24–72 hours for tracking information to update after your order has been shipped.
Delayed or Lost Packages
While we work with reliable shipping carriers, occasional delays may occur.
If your package is significantly delayed or appears to be lost, please contact us at [YOUR SUPPORT EMAIL] and provide your order number. We will do our best to assist you.
Please note that delivery delays caused by the shipping carrier, customs, weather, or other circumstances outside our control are not guaranteed to be refundable.
Incorrect Shipping Address
Please make sure your shipping information is correct before completing your purchase.
If you notice an incorrect address, contact us as soon as possible at [YOUR SUPPORT EMAIL]. We will do our best to update the address before your order ships, but we cannot guarantee that changes can be made after an order has been processed.
We are not responsible for orders delivered to an incorrect address provided by the customer.
International Orders & Customs
For international o